• September 29, 2022
  • Catagory sustainability

Are You Thinking About Sustainability?

By : Sanjeev Spolia

You’ve probably noticed that your customers are taking sustainability more seriously, which means going green should be a priority for your business, too – this can include how you procure technology services.

Sustainability has become table stakes – it’s now a “must have” rather than just a “nice to have.” You can express your dedication to sustainability by how you engage with suppliers, and there’s also business benefits to be had.

With many organizations and industries setting a deadline for 2030 to become carbon neutral, you and your managed service provider (MSP) can play a role in reversing the trajectory of greenhouse gas emissions. Having a sustainability focus also opens the door for financial products to help you go green, including the necessary partnerships to adopt renewable energy, including wind and solar. This falls under what is called environmental, social and governance (ESG) management, including related risk mitigation – sustainable business practices and minimizing environmentally unfriendly operations are now being viewed as a corporate obligation, according to research by KPMG.

Your IT infrastructure plays a role in the environmental aspect of ESG, whether it’s your own on-premises data center or that of your MSP, spanning the design, building or operations – each stage brings with it environmental concerns such as greenhouse gas emissions, pollutants, climate risk, and water efficiency. The sustainability of data centers also extends to every supplier, including the backup generators that turn on in the event of a disruption to primary power – these generators tend to rely on diesel fuel. In the meantime, fossil fuels are burned whenever a technician must drive from one location to another – every aspect of data center operation affects sustainability.

Already there is a shift to exploring different technologies to replace diesel backup generators, including natural gas, but in the longer term, solar and wind are ideal. In the meantime, there are plenty of opportunities to work with suppliers to understand how they can collaborate on sustainability, and that includes your MSP.

Your MSP is likely already facing expectations from other customers to be greener and reduce their overall footprint, including data center operations. An obvious metric for data center sustainability is how it’s powered – hydro electricity is preferred over energy generated by coal, for example. Everything that goes into a data center and your IT infrastructure has a carbon footprint, which means there’s the potential to score it for sustainability.

If you’re already making efforts to go green in your office environment through recycling, managed print services and document management to reduce paper, consider going the next step with the help of your MSP to see how you can make your increase the sustainability of your IT infrastructure.

  • March 31, 2022
  • Catagory Document Management

Assess your hybrid office for effective print security

By : Justin Folkerts

The need for printer security has waned during the remote work era, but as more employees return to the office, consider reviewing your fleet and how you’re managing it.

Protecting hard copies is especially important today given privacy legislation and other regulatory frameworks that outline how businesses must handle Personally Identifiable Information (PII), which is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA) or the General Data Protection Regulation (GDPR).

Just as critical is that your employees may be printing sensitive business information, including financial data or other proprietary intellectual property that gives you competitive advantage in your industry. Many security teams today are more focused on making sure data doesn’t leak through corporate firewalls or via a remote worker, but with office life returning to normal, corporate data can be compromised or stolen in hard copy.

A managed print services strategy contributes to better endpoint security and controls access to any printed materials, which have the same potential to lead to a security or compliance breach if the wrong person gets a hold of a stack of paper that contains sensitive information.

Older printers are holding you back

An assessment of your current print infrastructure will likely reveal there’s room for upgrades. Older, legacy print technology is not only a security threat, it’s also a barrier to productivity, collaboration, efficiency.

Older devices are likely to break down more frequently, which means you’re pulling IT resources away from strategic projects for frequent break / fix incidents such print jams and toner shortages. This impairs employee productivity, too, in the form of slower outputs in terms of pages per minute. Software compatibility issues are also amplified if your office workstations are being modernized at a faster pace. Older printers are also less energy efficiency and costing you more in electricity.

High electricity consumption also means your business isn’t as sustainable is it could be. Retiring your older printers as part of a managed print assessment can help you evaluate how much you really need to print and establish greener practices to reduce waste. A more modern, efficient printer fleet can reduce paper use and improve ink and toner management, which also contributes to sustainability, as modern toner cartridges can be recycled and turned into new ones, and overall consumption can be reduced.

People will always want to print

Even organizations that are aiming for a paperless office will always have some hard copy output – accounting for human behavior is an essential part of any managed print services strategy. As offices get busy again, there’s going to be the potential for the wrong person to grab documents from a printer they shouldn’t have and walk out the door with them. So long as people are inclined to print out information in hard copy, if only for their own personal convenience, there will be a need to secure paper documents.

In the meantime, legacy print technology is costing you more money than necessary by having an impact on your budget, efficiency, productivity, and sustainability, while also posing a security risk. Just as a leaked email or hacked database can put the future of a business in a severe jeopardy and disrupt operations, so too can a stolen printed document.

A managed print services strategy beginning with a thorough assessment bolsters your endpoint security with printed output in mind.