• April 30, 2024
  • Catagory Data Protection

How XDR Extends Your Security Capabilities

By : Justin Folkerts

Endpoint detection and response (EDR) has evolved: extended detection and response (XDR) takes a more holistic, streamlined approach to threat detection and response.

XDR combines data ingestion, analysis, and prevention and remediation processes across your entire security stack, providing your IT teams with the necessary visibility to detect threats as well as automate workflows.

Eliminate Security Siloes

XDR pulls data from endpoints, cloud workloads, networks and email and then correlates and analyzes it using advanced automation and artificial intelligence (AI), which allows it to prioritize data and deliver insight through a single pane of glass.

Not only does XDR consolidate data from disparate sources, but it also coordinates siloed security tools so that your IT team doesn’t have to spread their attention across different consoles to conduct their security analysis, investigation and remediation.

XDR can help you reduce vendor sprawl while integrating the tools you do have to gain better visibility into your environment, whether it’s a private cloud or hybrid environment, including your public cloud instances. By coupling this integration with automation, XDR helps you respond faster to security incidents and effectively mitigate them to reduce the impact of any attack.

Like many security platforms, XDR can be purchased as a managed service, which opens access to expertise in threat hunting, intelligence, and analytics via a managed services provider.

Combine XDR with SIEM and SOAR

XDR doesn’t replace Security Information and Event Management (SIEM) or security orchestration, automation, and response (SOAR).

SIEM gives you a single, streamlined view of your data along with your operational capabilities and security at activities to you can better detect, investigate, and mitigate threats by ingesting as much data as possible. It gives you the ability to analyze data from network applications and hardware, and cloud and software-as-a-service (SaaS) solutions.

SOAR software manages threats and vulnerabilities, responds to security incidents, and automates security operations. The aim of SOAR is to collect as much data as possible and automate as much as possible by leveraging machine learning technology.

SIEM is primarily a log collection tool intended to support compliance, data storage and analysis –security analytics capabilities tend to be bolted on. SOAR incorporates orchestration, automation, and response capabilities to the SIEM and enables disparate security tools to coordinate with one another, but it doesn’t solve the big data analytics challenge, and it can’t protect data or systems on its own.

XDR fills the gap left by SIEM and SOAR by taking a different approach that’s based on endpoint data and optimization and applying advanced analysis capabilities that allow you to focus on high priority events and respond rapidly.

SIEM and SOAR are complementary and can’t be fully replaced by XDR. SIEM has other uses outside of threat detection, including compliance, log management and non-threat related data analysis and management. XDR can’t replace SOAR’s orchestration capabilities.

Assess, Protect and Respond

Adopting an XDR platform in combination with SIEM and SORA provides better threat visibility, optimizes and automates security operations, and enables your busy IT teams to focus strategic objectives rather than being bogged down by manual security tasks. A managed services provider can help you implement XDR along with SIEM and SOAR so you’re in a better position to assess and protect your data and respond quickly and effectively to cybersecurity threats.

  • April 16, 2024
  • Catagory Data Protection

Top 5 SMB Cybersecurity Threats

By : Justin Folkerts

Small and medium-sized businesses (SMBs) are not much different than larger organizations when it comes to sensitive data or IT infrastructure, which makes them a popular target of cyberattacks.

Often, threat actors use the same methods to attack SMBs as they do enterprise organizations.


Viruses and malware remain a popular tool for threat actors who want to hinder an organization’s IT infrastructure. Once a virus finds its way through one endpoint, such as a business workstation, it spreads through email messages or sharing of infected files across the network.


A ransomware attack involves a hacker taking control of computers and servers and then locking authorized users out. Access can only be regained by paying the hackers a ransom. Worse yet, control may not be given back even after the ransom is paid.


Phishing attacks are a little subtler than viruses, malware, and ransomware in that they trick users into sharing sensitive information, including credentials, financial information, and valuable intellectual property through social engineering techniques. Your employees are misled by professional looking emails and slick websites that look like the real deal but were designed to deceive and collect sensitive data.

Distributed Denial of Service (DDoS) Attacks

The server that hosts a company’s website gets many requests from other computers that it responds to. Threat actors launch a DDoS attack by sending millions of fake requests which overwhelms the server – all its focus and processing power is trying to respond to each of these phony requests and it becomes unable to provide access to real users.

Your Own Employees

Unfortunately, your own people can present a threat to your cybersecurity, most often through human error. If an employee fails to practice adequate security hygiene by neglecting to properly protect their credentials by connecting remotely via an VPN, threat actors can weasel their way in and gain increasing levels of access to more sensitive areas of your network and key systems.

Sometimes breaches can be physical because someone accidently leaves their device unattended while working on the road or leaving a door open to a server room. Worse yet is when a disgruntled employee decides to misuse their credentials for their own profit and steak intellectual property, customer data or financial information.

Assess, Protect and Respond

SMBs must mirror their larger counterparts if they want to avoid cyberattacks and be proactive. It’s critical that you assess your security posture, implement the capabilities to protect users, customers and data, and be prepared to respond to any threat to mitigate it and reduce the risk to your business operations and your reputation.

  • March 14, 2024
  • Catagory Data Protection

Protect Your Backups from Ransomware Infections

By : Justin Folkerts

Your backups are not immune to ransomware – infected data can be replicated, so it’s important to configure your data protection so that mission critical information isn’t corrupted and clean copies can be easily restored.

Ransomware is sneaky, and it’s cross-platform. It can sit in in your backups – whether it’s an email, PDF, or Zip file, among many others – waiting to go off. And ransomware attacks don’t discriminate, either. Small and medium-sized organizations are just as viable a target for threat actors as large enterprises.

Ransomware starts with one computer, encrypting some or all its valuable data, but it can easily spread across the network, making all users susceptible and all systems potentially unusable. If ransomware corrupts a critical database, it can cripple your organization, which is why you must protect all your backups.

Preventing dangerous duplicates

If your backups are infected by ransomware, they are no more useful than your primary data – your restoration will just ignite a reinfection.

Protecting your backups from ransomware always starts by preventing users from downloading dangerous files that are riddle with malware, viruses, and ransomware. If a nefarious file does get through due to clever phishing and human error, you must make sure infections can’t be transmitted across your network through file sharing and syncing.

Most of all, you must prevent ransomware from accessing your backups at all costs. Although it’s impossible to fully protect your backups from threats, including ransomware, applying the right rules and leveraging smart software can minimize the likelihood of your backups getting infected.

Follow tried-and-true backup rules

The well-established 3-2-1 rule for backups continues be a good strategy for preventing ransomware infection of replicated files – you should have your original copy of a file, a duplicate that is stored on-site on a different medium, and a copy that is stored off-site. It is recommended that your on-site copy be stored on removeable media, such as tape.

Each of your backups requires a different approach – if you use tape, you should do a full backup rather than a differential or incremental backup. Your onsite tapes should be stored in a secure, fireproof location.

Using versioning for your backups can also prevent ransomware from infected all copies of your data – it saves a new version of the file as backup rather than wiping out the previous backup so you can return to an uninfected iteration, allowing you to easily roll back to a clean copy.

Roll backs are where software tools can help prevent your backups from being infected with ransomware as they can help manage versioning. However, your strategy is just as important as the tools. If you do a complete backup to on-site tape daily outside of office hours, you can back up the most current version. Even if ransomware hits the next day when users are likely to trigger it, you only lose that day.

Once the full backup is restored, you can review the offsite incremental backups done throughout the day to restore specific files with the latest and greatest versions.  

Another strategy is to distribute your backups – by having separate backup systems for different types of data you can reduce the likelihood of ransomware spreading between them.

User endpoints are ransomware’s first target

No matter your backup strategy, protecting your endpoints is always your first line of defence when combatting ransomware. Endpoint data protection combined with employee cybersecurity awareness and training will contain ransomware within the first infected machine, reducing the likelihood of it infecting your backups.

  • February 29, 2024
  • Catagory hardware

Old Routers, Email Impersonators Raise Security Stakes for SMBs

By : Justin Folkerts

The security stakes for SMBs are high enough already as smaller organizations must grapple with the same threat as large enterprises, including ransomware and malware that’s been augmented by artificial intelligence (AI).

These innovative threats can distract from the reality that other mundane vectors remain a serious threat to SMB security.

It may be working fine, but it’s not secure

On the hardware front, SMBs need to be wary of threat actors targeting old routers. Earlier this month, CRN reported that nation-state hackers from China were linked to an attack that compromised hundreds of small business and home routers. Just because you’re a small business, doesn’t mean you won’t be eyed by international hackers.

One of the reasons SMBs are considered worthwhile targets are because they’re often part of a broader supply chain connected to critical infrastructure. Compromised routers can be used together to form a botnet – such a malware-infected device can become a launchpad to attack other organizations.

What all these routers tend to have in common is that they are end-of-life (EOL) products – they may still be working fine but are no longer being supported by the vendor with firmware and security updates. Since it costs money to replace aging hardware, companies often continue to use old, unsupported routers which not only lack needed updates, but weren’t designed with the smarts to combat the latest security threats.

The CRN article notes that bad actors view SMBs as nothing more than an IP address, so as a supplier organization providing others that provide critical infrastructure, smaller firms can be high priority target.

Check your email carefully

Email has long been an attack surface for businesses of all sizes, but SMBs should be aware of hackers hijacking mailing lists of other business, including those of their email service provider.

A recent example reported by TechRadar involves provider SendGrid, which was exploited by attackers to access client mailing lists to send tailored, authentic looking emails asking recipients to activate multi-factor authentication (MFA) via a link in the email. Unsuspecting users who clicked on the link were sent to fake login landing page that harvested their credentials.

Making sure you use a reliable, reputable email service provider isn’t enough to protect your business communications infrastructure from bad actors, who are getting smarter all the time and better at mimicking real organizations.

What you can do

SMBs need to take equipment upgrades seriously – just because a router still works, doesn’t mean it is secure, so have a process in place to regularly review endpoints to verify they are still supported by vendors with updates.

As long as there’s email, there’s going to be email phishing scams, so it’s important to maintain cybersecurity training so that employees can spot phishing attempts, no matter how sophisticated.

If you’re an SMB that is struggling to keep on top of all the cybersecurity threats in a dynamic digital landscape, consider turning to a managed services provide who can help evaluate your hardware and support cybersecurity training for your team.

  • February 15, 2024
  • Catagory Security

Are you ready to respond to an inevitable security breach?

By : Sanjeev Spolia

Prevention is worth a pound of cure, but when a security breach is inevitable, preparation is just as valuable. A thorough assessment guides your deployment of data protection tools and sets up you up for an effective response that mitigates any impact to your business.

Threat actors are now trying to break down your proverbial door on a regular basis – an attempted security breach is not no longer an unusual, occasional occurrence. Rather than solely focusing on preventing a breach completely, your security strategy should also look at how you can minimize the impact of an incident quickly and effectively.

If you want to bolster your security and build resilience against today’s bad actors, you need a three-pronged approach that assesses, protects, and responds.

Assess your strengths and weaknesses

If you want to thwart any attack you must start where you are. With the help of a managed services provider, you should scan your network, conduct penetration testing, and establish clear IT policies. These essential steps will help you form the foundation of your security strategy so you can protect data and respond to the inevitable attack.

Protect your critical assets

Your assessment will help you prioritize what data needs to be protected – not everything you store is mission critical – and allow you to strike a balance between protection and productivity to ward against viruses, malware, ransomware, insider threats and human error.

Protecting your sensitive data from threat actors who want to sell it or cripple your business operations requires cloud-based Next-Generation Antivirus technology that combines behavioral detection, artificial intelligence, and machine learning algorithms to anticipate and prevents threats. Your firewall provides an essential layer of protection for your network and your endpoints.

Your data protection strategy also provides redundancy – because it’s not a matter of if you but when you experience a data breach or disruption to your operations. Having redundancy, including cloud backups, enables you to quickly restore mission critical data and applications in the event of any incident.

Automate, respond, and mitigate

Your security team can’t keep up with every alert – you need to automate your security if you are to proactively protect your network infrastructure across every endpoint.

Technology such as extended detection and response (XDR) collects threat data from your data protection to provide you with actionable, enriched threat intelligence to help your security teams prioritize, hunt, and eliminate threats quickly and efficiently. A vulnerability management platform, meanwhile, provides complete visibility and automatically discovers your assets as they come online.

Your security response to constant attacks by bad actors is made possible by your initial assessment and the data protection tools you put in place – they set you to effectively respond to any attack, quickly and decisively.

  • January 16, 2024
  • Catagory Security

5 Considerations for Successful Security Awareness Training

By : Sanjeev Spolia

If you want to bolster your cybersecurity in 2024, providing effective security awareness training is just as important as deploying the right data protection tools.

Before you decide what security awareness training you’re going to do this year, consider getting feedback from your employees as well as aligning your training with the key projects you expect to be doing over the next 12 months.

Evaluate last year’s training

Find out what your employees liked about the security awareness training they have received in the past – both the positive and the negative. Was it engaging? What content did your employees like or dislike? Did like they like in-person workshops? What about online content such as videos? Understanding what works best will help make any future security awareness training more effective and enjoyable, as well as ensuring it’s effective.

How will you communicate?

Leveraging your employees to bolster your cyber security posture isn’t just about the security awareness training you provide, but also how you engage them on a day-to-day basis about any issues, concerns, or incidents. How effective is email for making sure everyone is on the same page? Are you leveraging channels on your collaboration platforms such as Slack and Microsoft Teams? How do you ensure that remote workers are receiving security-related bulletins?

What issues does your security awareness training need to address?

Broadly speaking, it’s easy to identify which challenges and threats your security awareness training must consider, but have you given thought to the specific issues that the executive team and employees are most concerned about? Were there specific threats in the past year such as phishing or ransomware that weren’t handled adequately? How well is your organization securing remote workers?

How should your projects in 2024 shape your training?

Security awareness training should not only apply to routine business operations, but also for major projects, whether it is customer deliverables or your own strategic digital transformation efforts. New endeavors often require access to data as well as the need for new cloud-based applications, all of which have an impact on your security posture. New customers may have security requirements that may require you to implement new processes and policies that your employees must be made aware of.

Getting new employees up to speed

If you’ve already added new staff or plan to scale up your headcount in 2024, you must gear your security awareness training for newcomers. They may come from an organization with less stringent security policies or conversely, they might be able to bring something to the table that enhances both your training and your security policies. No matter what, onboarding new employees should include security awareness training, and it should specifically address how certain roles engage with sensitive data.

Security awareness training works hand in hand with your cybersecurity and data protection tools – your employees are a critical element in securing your organization. If you’re to improve and expand your security awareness training, a managed services provider with a focus on security can help you develop, deliver, and maintain an effective program.

  • December 28, 2023
  • Catagory Security

5 Security Trends to Watch in 2024

By : Justin Folkerts

Artificial intelligence (AI) and geopolitical instability will continue to disrupt businesses in 2024 and put pressure on their cybersecurity strategies to keep pace.

AI is an enemy and an ally

The bad news is that threat actors will continue to use AI, including generative AI, to try to steal your data and compromise your IT infrastructure through smarter social engineering. But even as AI-assisted attacks are expected to increase in 2024, security providers are going to leverage AI to improve cybersecurity tools.

More compliance obligations

You can expect the internet to get more regulated which means you will have more obligations as part of your efforts to secure your data. The UK recently passed its Online Safety Law, and Canada is working on similar legislation. This past year the European Union and the Federal Communications Commission both recommended additional data breach reporting requirements to be introduced in 2024.

Quantum encryption is coming

While it’s several years away, quantum computing will likely be able to thwart today’s encryption, so efforts are already underway to counter the threat through hardware-based protection that will require a transformation of existing IT infrastructure.

Beware nations, not just thieves

Nation states will invest in new technology such as AI and quantum computing to create and distribute malicious tools to not only achieve more scale, but also increase deniability. Expect “ransomware-as-a-service” to be expanded to more attack surfaces. The amount of investment necessary exploit these technologies will also see governments look to assist small and medium-sized businesses with their security investments in 2024 – Australia and the U.S. have already begun.

Get ready to fight on the mobile front

Security strategies in 2024 are poised to be mobile-first as mobile apps have become so dominant. Even with Runtime Application Self Protection (RASP), it’s still easy for threat actors to turn mobile apps into weapons to attack backend systems and APIs. The year ahead will require increased adoption of mobile security.

These aren’t the only things organizations need to worry about going into 2024, so tapping into the expertise of a managed service provider with a focus on security should be your top resolution of the new year.

  • December 14, 2023
  • Catagory Security

Are You Managing Third-Party Risk?

By : Sanjeev Spolia

Even if you’re confident in your cybersecurity strategy, it’s not complete if you’re not managing third-party risk.

Good cybersecurity and robust risk management require that you consider the impact of your partners in your supply chain – the risk posed by these third parties is significant. Security questionnaires and third-party risk analysis services are ineffective, and you run the risk of having a data breach involving these third parties.

The problem with using third-party risk analysis services is what many organizations consider to be security posture indicators don’t fully represent their actual security posture. These services draw from information available on the internet, which don’t have much to do with the services the third party in the supply chain offers.

Security questionnaires tend to be somewhat general, and your supplier is unlikely to have much insight into the risk of the software or cloud services they use. The surveys also tend to focus on security technology and their settings without addressing the risk itself.

When managing third-party risk, it is critical that you evaluate each supplier individually because each one will expose you to a different level of risk depending on the product or service they provide. The most important things to do is assess how likely it is the supplier will become unavailable, and if sensitive information will be compromised as a result.

A more detailed approach is to review specific business processes that might be vulnerable and contribute to risk, which requires people on both sides who understand risk management and how it intersects data security. This review should result in a remediation plan that would be implemented in the wake of any incident involving the supplier.

Privacy legislation such as the EU General Data Protection Regulation (GDPR) can provide some inspiration as to what all parties should have in place to ensure an adequate security posture for any service provided.

It’s important that you establish internal processes and assessment criteria so you can comprehensively assess vendors in your supply chain as part of your risk management process. Security metrics to consider include frequency of security incidents when you compare potential vendors, as well as their response time to patch vulnerabilities.

A managed IT service provider knows all about evaluating third-party risk, so consider tapping into their expertise to help shore up risk management so you can protect against security threats that might emerge from the supply chain.

  • November 29, 2023
  • Catagory Data Protection

How AI and Machine Learning Will Impact Your Cybersecurity in 2024

By : Sanjeev Spolia

There are many ways artificial intelligence (AI) and machine learning already impact cybersecurity. You can expect that trend to continue in 2024 – both as tools for data protection as well as a threat.

Even as you implement AI and machine learning into your cybersecurity strategy through the adoption of tools like Security Orchestration, Automation, and Response (SOAR), Security Information and Event Management (SIEM) and Managed Detection and Response (MDR), so are threat actors. They will continue to update and evolve their own methodologies and tools to compromise their targets by applying AI and machine learning to how they use ransomware, malware and deepfakes.  

With small and medium-sized businesses just much at risk as their large enterprise counterparts, SMBs must take advantage of AI and machine learning as mush possible. AI-directed attacks are expected to rise in 2024 in the form of deepfake technologies that make phishing and impersonation more effective, as well as evolving ransomware and malware.

Deepfake technologies that leverage AI are especially worrisome, as they can create fake content that spurs employees and organizations to work against their best interests. Hackers can use deepfakes to create massive changes with serious financial consequences, including altering stock prices.

Deepfake social engineering techniques will only improve with the use of AI, increasing the likelihood of data breaches through unauthorized access to systems and more authentic looking phishing messages that are more personalized, and hence, more effective.

If hackers are keen on leveraging AI and machine learning to defeat your cybersecurity, you must be ready to combat them in equal measure – just as AI and machine learning will create new challenges in 2024, they can also help you bolster your cybersecurity. While regulations are being developed to foster ethical use of AI, threat actors are not likely to follow them.

AI will also affect your cyber insurance as your providers will use it to assess your resilience against cyberattacks and adjust your premium payments accordingly. AI presents an opportunity for you to improve your cybersecurity to keep those insurance costs under control.

There’s a lot of doom being predicted around the growing use of AI and machine learning. And while it does pose a risk to your organization and its sensitive data, you can use it to bolster your cybersecurity even as threat actors leverage AI to up the ante. A managed service provider with a focus on security can help you use AI and machine learning to protect your organization as we head into 2024.

  • November 16, 2023
  • Catagory IT automation

Make Your Security SOAR

By : Justin Folkerts

IT teams are tasked with monitoring data from so many sources, there’s risk of information overload without security orchestration, automation, and response (SOAR).

A SOAR platform pulls together software designed to bolster organization’s security posture so your IT team can keep on top of all the data coming in from your various IT systems and threat intelligence platforms.

SOAR is a must-have tool in today’s dynamic digital business landscape – it allows IT teams and security analysts to be more efficient and responsive and reduces the need for human intervention.


A SOAR platform allows your security team members to prioritize their attention by collecting threat information, automating routine responses, and triaging more complex threats that pose a real danger to the organization.  

SOAR software has three core capabilities. It manages threats and vulnerabilities, responds to security incidents, and automates security operations. The goal is to collect as much data as possible and automate as much as possible by leveraging machine learning technology.

The “orchestration” in SOAR coordinates all your security and productivity tools so they can communicate – much like a conductor guides an orchestra of many different musicians. The coordination of firewalls and intrusion detection tools and streamlined security processes allows for a centralized response.

That response is automated wherever possible as to reduce the burden on your IT staff. The final response is also automated as much as possible, although SOAR provides the data necessary for people to intervene when necessary.

SOAR follows the rules

A SOAR platform knows what to do because it’s guided by a playbook which outlines your standardized response processes for security incidents – these standards allow you to prioritize your response to any threat and enables efficient collaboration. It is also integrated with your complementary security tools, including Security Information and Event Management (SIEM).

By using a SOAR platform to automate the ingestion of data and incident response as much as possible, your security team can keep pace with the onslaught threats. By leveraging machine learning, SOAR not only automates your security response, but also improves your readiness because it’s learning from historical data over time to anticipate threats before they happen.

How to start with SOAR

You can’t automate security when you don’t have in place it. If you want to fully benefit from the automation provided by a SOAR platform, you need to have the right security tools, process, and playbook already in place.

A managed service provider with a focus on security can help full flesh out your security operations, including development of workflows and a security playbook, so you can effectively implement a SOAR platform and reap the benefits that come with its automation and response capabilities.