Customers who don’t want to invest in larger IT teams with a vast array of skills or don’t have the ability to maintain them are the perfect candidates that would benefit from managed IT services. An experience managed services provider can help smaller organizations that are having a hard time finding and retaining cost-effective and appropriately-skilled resource. Larger organizations can outsource IT services work so their IT staff can focus on more strategic activities that directly support the evolving needs of the business.
Supra ITS offers managed IT services to help organizations free up their own resources to focus on more strategic initiatives. Backed by our world class, Tier 3 data centres in the Greater Toronto Area, customers can be rest assured their day-to-day operational IT services are in good hands. Our Managed IT Services are a collection of three ongoing service sets: End User Support, IT System Support and Business Uptime Support, that help our customers manage their day-to-day IT operations, supporting both their business users and applications.
- End User Support includes managing collaboration tools, securing mobile devices, desktops, laptops and application data while connecting and controlling identities across on-premise and SaaS based cloud applications.
- IT Systems Support ensures that the systems, databases and applications are fully taken care of so the business continues to deliver ongoing value without focusing their people on day-to-day operations.
- Business Uptime provides greater availability to the business in terms of 24×7 support coverage to keep end users productive and ensure IT systems are proactively monitored to avoid outages, security issues and data loss while enabling business continuity should disasters happen.
Our Managed IT Services are a collection of three ongoing service sets: End User Support, IT System Support and Business Uptime Support, that help our customers manage their day-to-day IT operations, supporting both their business users and applications.
Just as no one wants a flat tire when they’re driving on the highway, organizations do not want their mission critical infrastructure and applications to go down and disrupt their business operations. As an experienced managed services provider, Supra ITS can manage your technology and keep it all running in top condition, and when something does go wrong, we can make it right, quickly and efficiently.