Easy e-commerce for Managed Service Providers
Many small and medium-sized enterprises require e-commerce infrastructure even though their core business isn’t selling online. Managed service providers (MSPs) require a customer portal to support retention and growth as well as understand the procurement habits of their customers that drive them to purchase professional services and managed services.
Rather than build their own platforms and invest time and money into integrating various e-commerce technologies to create a customer portal, it makes more sense for them to adopt technology that can easily make and maintain those connections.
Create a Customer Portal with ConnectMaze
Supra ITS developed ConnectMaze to quickly and easily build its own customer portals. We realized early on that e-commerce isn’t just about technology or selling products. For MSPs, it’s about having your finger on the pulse of customers and being in the thick of the action when they decide to migrate into the cloud.
Based on the ebay-Magento Platform, the ConnectMaze B2B e-commerce solution integrates with your backend systems. It can be hosted on your cloud or ours, and gives small and medium organization an easy, affordable B2B platform for order management, customer management, product catalog, payments and integration with accounting and inventory.
ConnectMaze is fully customizable and provided at fixed price in a Software-as-a-Service (SaaS) model. It includes content from Etilize, inventory and pricing information from your vendors and integration with your existing customer relationship management (CRM), professional service automation (PSA) and enterprise resource planning (ERP) software investments.
Worry-free E-commerce portals
IT businesses are transitioning to big box e-commerce technology stores (BBETS) for products, and now BBETS are rapidly moving into the services space. Product sales lead to services, and services lead to managed services. Supra ITS’s ConnectMaze enables managed service providers to offer full lifecycle IT services to grow their market and increase the maximum lifetime value per customer.