Improving security for remote workers will hopefully be an inevitable consequence of the Covid-19 pandemic, and despite the inherent challenges, it should be a priority for IT teams.
Recent reports by Cisco looking at the future of secure remote work and consumer privacy found that IT buyers had been caught off-guard by the sudden shift of employees working from home, but are now speeding up adoption of technologies to support remote work. A majority of the 3,000 IT decision makers surveyed by Cisco rate cybersecurity as extremely or more important than it had been before the beginning of pandemic.
Guaranteeing access, securely
The biggest challenge for all IT teams regardless of an organization’s size has been improving security for remote workers, although providing the necessary access to the applications and data they needed came first. It comes at a time when the average consumer also values security and privacy as a social and economic issue, according to Cisco.
However, the company’s own research found there was a lot of work to be done toward improving security for remote workers by IT teams as just over half were somewhat prepared for the accelerated transition earlier this year. Endpoints, including those owned by organization, were cited as being the most difficult to protect, according to the Cisco survey, followed by customer information and cloud systems with the ability to securely control access to the enterprise network being the biggest challenge.
Improving security for remote workers will no doubt continue to be an priority for IT teams, even post-pandemic, as some employees will continue to want the flexibility of working from home and organizations see continued benefits, including cost savings on office space, by not having everyone in a traditional office environment.
Digital transformation can lead to a more secure cloud infrastructure
While IT teams are likely to see some budget increases that will specifically support improving security for remote workers, there are many initiatives that can help improve overall cybersecurity posture for organizations that are already common steps in a digital transformation journey.
If you haven’t already, you should establish a cloud security strategy that’s part of a broader transition cloud infrastructure transition. This will indirectly go toward enhancing security for remote workers while allowing IT teams to have to worry less about on-premises systems that were unprepared for the sudden shift to remote work. While putting more applications and data the cloud come with their own cybersecurity challenges, they can scale better than on-premises solutions and provide the necessary flexibility for supporting a remote workforce.
The transition to the cloud should also include embracing new tools to stay secure, recognizing that IT teams still have some responsibility for securing cloud applications and data, even as the service provider has a role in securing systems, too. IT teams need visibility into cloud infrastructure as well as their on-premises deployments in a single interface.
At the same time, IT teams should consider what experts are calling “zero-trust security strategies.” A zero-trust approach assumes all users and endpoints could present a threat to the organization, so they must be able to prove they are trusted if they are to gain access to the enterprise network, applications and data.
You can be small and secure
For smaller organizations, improving security for remote workers is just as essential but can be challenge for their IT teams. A managed services provider with experience helping small and medium-sized business with their technology infrastructure can play a key role in accelerating their adoption of solutions that can support remote workers with robust security.
Sanjeev Spolia is CEO of Supra ITS