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Fully Managed Wireless Networking

Supra ITS’ Managed Wireless Networking takes care of your day-to-day wireless network activities, including designing, implementing, monitoring, troubleshooting, capacity management, break/fix, and much more.

Our Managed Wireless Networking will ensure the availability, security and reliability of your wireless networks, be it a private network, a public guest network or a hybrid of both, while reducing wireless network downtime and lowering the overall costs of maintaining a Wireless network infrastructure. Every access point, controller, and Wi-Fi network is monitored around-the-clock, including the essential switches, routers, and firewalls that control access to these networks.

Should the customer require reports to prove compliancy to business standards such as Payment Card Industry Data Security Standard (PCI DSS), Supra ITS’ wireless reporting and IT Security enhancements will satisfy these and other requirements.

Managed Wireless Networking also provides control over the level of management and support by providing variable set of offerings that include multiple options ranging from support hours, centralized ticketing and reporting, security services, Incident management services and hardware break/fix Service Level Agreement (SLAs). Customers are provided with access to an on-line ticket management solution that offers a user-friendly interface with a set of dynamic reports and the ability to create custom reports as required.

Guest networks can be designed to enables secure, immediate and simple distribution of network credentials via self-provisioning tools, “captive portal” technologies and real-time malicious activity event detection. Visitors, remote workers visiting the office, employees’ personal Mobile Devices (BYOD) and partners get seamless high-speed Wi-Fi access with no reconfiguration or software installation required. Supra ITS’ Managed Wireless Networking offers a comprehensive turnkey solution that is designed, customized and maintained to meet your needs.

Benefits of Supra ITS™ Managed Wireless Service

    • Maximize the performance, reliability and security of your wireless networks
    • Achieve greater operational efficiency and cost control
    • Receive 24x7 technical support through a bilingual help desk
    • Achieve higher levels of service by having Supra ITS’ processes, documentation and reporting capabilities integrate into your organization's IT governance programs