News Release

SUPRA ITS STANDS OUT WITH ORACLE GLOBAL MANAGED SERVICE PROVIDER ACCREDITATION

Oracle MSP designation is the culmination of the company’s long history of helping customers get the most from their Oracle investments with deep expertise at both the application and infrastructure layer

TORONTO – Supra ITS, a leading provider of managed and cloud IT services for small- and mid-sized Canadian enterprises, is pleased to announce it has been selected by Oracle to join an elite group of Oracle partners within their Global Managed Service Provider (MSP) program.

Supra ITS’ accreditation as an Oracle MSP is the culmination of the company’s long history of helping customers get the most from their Oracle investments as an Oracle Worldwide Gold partner. Supporting customers as they embark on their cloud transformation journey with Oracle applications and services aligns with Supra ITS’ managed hybrid cloud focus. It also reflects the company’s belief that as full-service technology partner it’s essential to offer deep expertise at both the application and infrastructure layer, so customers get the full business benefits of their Oracle applications.

“We believe our expertise managing infrastructure as well as applications gives Supra ITS an edge over other Oracle partners who do not have the breadth of experience across both,” said Sanjeev Spoila, CEO of Supra ITS. “We are uniquely suited to offer Oracle services not only in the Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) space, but also in Oracle cloud applications offerings.”

Supra ITS’ Oracle MSP certification recognizes its capabilities to help customers migrate their Oracle environments to the cloud as well provision their IaaS and PaaS deployments—especially ideal for customers looking to move to the Oracle Cloud, whether it’s a Cloud Machine behind their firewall or the Oracle Public Cloud. The company can also help organizations with greenfield opportunities to leverage Oracle’s IaaS, PaaS and Public Cloud.

As an Oracle Partner, Supra ITS has invested heavily in developing capabilities to support the entire portfolio of Oracle applications, as well as support services for Oracle Core DBA and Oracle Apps DBA. The company’s DBA management services enable customers to focus on driving new business value by building new analytics capabilities rather than tying up resources with patching, tuning and diagnostics activities.

“As an Oracle MSP, Supra ITS supports the entire spectrum of services customers need to get the most from their Oracle applications, both in terms of resource efficiencies and bottom-line business benefits,” said Spolia. “We can deliver enterprise-class Oracle capabilities with competitive pricing that enable Canadian SMBs to be more competitive and fully leverage the benefits of Oracle applications and the public cloud.”

Quick Facts:

  • Supra ITS can help customers audit and review their Oracle licenses, as well as support their renewal management as Oracle continues to encourage its customers to migrate is on-premise applications and databases to the cloud.
  • The company provides organizations with the necessary hardware and software to leverage the benefits of Oracle applications and databases through its Oracle engineered systems, whether it’s on premise in their environment, the Oracle Public Cloud or hosted in its world class Tier 3 data centres in the Greater Toronto Area.
  • Supra ITS’ Oracle Advisory Services help organizations avoid the risks that come with major deployments and ongoing management of Oracle applications and databases, so they can realize ROI from both a business and technical perspective.
  • The company can evaluate an organization’s current IT environment and develop a customized plan to lift and shift existing applications to the Oracle Cloud or help migrate data to new solutions in the Oracle Public Cloud, their own private cloud or a combination of both.
  • Supra ITS offers a broad portfolio of business solutions to support the entire portfolio of Oracle applications, including Oracle E-Business Suite, Oracle Human Capital Management, Oracle Supply Chain Management, Oracle Hyperion, and Oracle Business Intelligence.

To inquire about installing this service, email talktous@supraits.com.

About Supra ITS

Supra ITS is a full-service provider of managed IT services focused on helping small- and mid-sized enterprises get the most from their hybrid cloud by seamlessly integrating on-premise, private and public cloud infrastructure. Our “public cloud neutral” approach leverages partnerships with Microsoft, Oracle and HPE to deliver a wide range of IT services, including end-user support, managed systems and networks, as well as custom application development. Established in 1999, Supra ITS is Canadian-owned and operated with world-class Tier 3 data centres in the Greater Toronto Area, as well as in the United States and overseas.

News Release

Supra ITS Launches Business Process Services Practice Under FleetGain Banner So Transportation Customers Can Focus on the Road Ahead

FleetGain Business Process Services builds on managed IT services provider’s decades of experience optimizing knowledge workers by taking over non-core, repetitive data entry and transfer functions

TORONTO, SEPTEMBER 30, 2019 – Supra ITS, a leading provider of managed and cloud IT services for small- and mid-sized Canadian enterprises, is formally expanding its Business Process Services (BPS) offerings under its FleetGain brand to help customers better focus on their core business and digital transformation efforts.

Supra ITS’ BPS practice is the culmination of years of experience helping customers in the transportation industry offload non-core, repetitive data entry and transfer functions so they can focus on their digital transformation efforts and grow their business.

“We see BPS as being more than just about saving our customers money in the short term, but also helping them strategically allocate their resources and positioning their business for long-term agility,” said Sanjeev Spoila, CEO of Supra ITS. “FleetGain BPS builds on decades of Supra’s experience as a managed IT services provider, pulling together the collective strengths of global talent, standardized processes and the latest technology to deliver continuous business impact and an improved bottom line.”

FleetGain’s highly trained BPS team has deep and wide knowledge of the transportation and logistics industry that enables it to support or assume back office functions as defined by its customers, 24 hours a day, 7 days a week, all year round.  It provides offsite, extremely reliable and flexible data processing services, including order entry, billing, rating, POD entry and cube entry, coupled with experience using common transportation management systems, such as TruckMate, Degama and Rose Rocket.

FleetGain BPS is initially focused on the transportation industry but also looking to extend its offerings and capabilities to other industries that require data to be processed from one format to another, including financial services, insurance, education and health care.  As an IT services company, Supra ITS has extensive experience optimizing knowledge workers and automating key operational activities.

“FleetGain BPS is an opportunity to help new and existing Supra ITS customers more precisely manage rule-based tasks and continuously increase process effectiveness and efficiency,” said Terry Holland, Director, Logistics and Supply Chain Services for Supra ITS.  “This adds significant value and direct business impact beyond the bottom line.”

FleetGain BPS comprises a North American team of analysts, supervisors, data entry operators, managers and IT support teams. Customers can expect a single point of contact with a local manager supporting the ongoing relationship and steering overall governance. During the initial transition phase, FleetGain allocates additional personnel as necessary and recruits on an ongoing basis to keep a current list of available resources on file in the event of inevitable a staff turnover or the need to hire additional resources as business demands.

FleetGain BPS is backed by more than 100 employees in New Delhi with all data securely processed through Supra ITS’ Canadian data centre. The company has developed a comprehensive set of information security policies and procedures designed to meet the stringent regulatory and compliance requirements of the Government of Ontario.

About FleetGain

As part of a broader managed IT services company, Supra ITS, FleetGain helps customers strategically allocate their resources to position their business for long-term agility by building on decades of experience as an outsourcing services provider. We see Business Process Services as an opportunity to help our customers more precisely manage rule-based tasks and continuously increase process effectiveness and efficiency. Our ability to dynamically scale allows our customers to not only leverage us as a partner today but in the future, as the world of technology and processes shift and evolves. FleetGain designs and executes delivery models for an ever-charging horizon which align with revenues and quality.

About Supra ITS

Supra ITS is a full-service provider of managed IT services focused on helping small- and mid-sized enterprises get the most from their hybrid cloud by seamlessly integrating on-premise, private and public cloud infrastructure. Our “public cloud neutral” approach leverages partnerships with Microsoft, Oracle and HPE to deliver a wide range of IT services, including end-user support, managed systems and networks, as well as custom application development. Established in 1999, Supra ITS is Canadian-owned and operated with world-class Tier 3 data centres in the Greater Toronto Area, as well as in the United States and overseas.

  • July 16, 2016
  • Catagory

Orion Offers Supra ITS’ Managed Cloud Services

By : Admin

News Release

ORION Offers Supra ITS Managed Cloud Services

Canadian-based IT hybrid and public cloud company tailors services to the needs of public sector

(Toronto) – Ontario Research and Innovation Optical Network (ORION) is pleased to partner with Supra ITS to provide its managed information technology and cloud services to the ORION community. The partnership gives ORION-connected research, education and innovation institutions direct access to Supra ITS’ Canadian-based, world-class, and managed cloud services. These services include compute, storage, networking and operating systems at both the infrastructure and application layers.

“ORION is pleased to offer our connected institutions with enterprise-class cloud hosting, Infrastructure-as-a-Service and other mission-critical managed IT services from Supra ITS. This partnership means that institutions can access Supra ITS’ services over ORION’s reliable, ultra-fast fibre-optic network,” says Brad Gray, Director of Business Development and Strategic Alliances. “Supra ITS is the newest partner in our Nebula services, and we chose Supra ITS for their comprehensive expertise. Their services give customers the choice between in-house or managed IT functions, and the option to maintain control over the entire hybrid environment – just the type of flexibility our community has been asking for.”

“I am delighted to partner with ORION to extend our exceptional service and solutions to Ontario’s public sector, which ORION serves. Understanding the concerns of Canadian research and education institutions, we are excited to support this important knowledge economy,” says Sanjeev Spolia, CEO of Supra ITS. “These kinds of institutions have unique data security needs. Supra ITS possesses a thorough understanding of Canadian federal and provincial legislation on data, including the Personal Information Protection and Electronic Documents Act (PIPEDA), data storage and data classification compliance, as well as international legislation and regulations.”

Supra ITS’ expertise enables ORION-connected institutions to choose between in-house or managed IT functions, backed by the company’s world-class Tier 3 data centres in Ontario. Based on the robust HP Enterprise Helion Cloud System, Supra ITS’ dedicated, private cloud model is designed to reduce costs, administration and maintenance for customers, which include the option to scale public cloud services, such as Amazon Web Services (AWS) and Microsoft Azure.

Quick Facts

  • ORION’s connected institutions can choose among three levels of Supra ITS’ managed service desk support, ranging from basic, over-the-phone end user support for hardware and applications, to advanced operating and networking services.
  • The Nebula is a collection of hand-picked, made-in-Canada cloud and software service providers. All Nebula partners meet ORION’s high customer satisfaction standards by providing an SLA, competitive price, as well as having its services vetted from a technical, financial and business perspective.
  • By linking ORION’s connected institutions to a variety of strategic Nebula partners, ORION delivers a collection of unique value-added capabilities that enhances the pursuit of knowledge, social impact and economic outcomes every day.
  • Supra ITS’ Managed Service Desk packages are tailored for the public and education sector with 24/7 IT helpdesk and are compliant with in-house and third-party service providers.
  • Managed Storage, Backup & Disaster Recovery Services from Supra ITS include cloud-based data backup, recovery and retention, remote disaster recovery, business continuity and data protection, off-site storage and archiving.
  • Whether an onsite or cloud solution, data from ORION’s connected institutions will always be safe and available, backed by Supra ITS’ Tier 3 data centres in the GTA, with accessible reports and audit logs via centralized administrative control.
  • The company is a Vendor of Record (VOR) in the three categories for the Government of Ontario: I & IT Solutions Consulting Services, Management Consulting Services, and Task-based I & IT Services. The company’s VOR status recognizes its experience and expertise in many areas valued and required by public sector departments and institutions.
  • Supra ITS’ managed cloud services model includes a dedicated, high performance distributed file storage network dedicated to making sure the data and applications of ORION-connected institutions are kept in Canada – both production and backup environments. To inquire about installing this service, ORION-connected institutions can contact bizdev@orion.on.ca or Supra ITS directly at TalkToUs@supraits.com

About Supra ITS

Supra ITS is a full-service technology partner, providing customers across a variety of industries with seamless, extensive infrastructure and managed IT services that deliver value, business efficiencies and boost performance. From hardware, software and Cloud infrastructure to strategic consulting and a complete suite of Managed IT services, Supra ITS offers clients the full-service package, and has been Canadian owned and operated since opening its doors in 1999. With a network of integrated companies – each an expert in its field – Supra ITS can build, manage and maintain network and IT infrastructure over key business areas, from Cloud services to strategic consulting, networks and security to service desk and support.

About ORION

As Ontario’s backbone of innovation, the Ontario Research and Innovation Optical Network (ORION) is one of the largest Research, Education and Innovation (RE&I) networks in the world. ORION connects all of Ontario’s universities, most colleges, several teaching hospitals, public research facilities, and a growing number of Ontario’s school boards to one another and to a global network of RE&I connections. In addition to providing one of the world’s fastest broadband connections, ORION is a research and innovation partner for our users. Through our technology and support, ORION constantly strives to keep Ontario on the leading edge of innovation.

For further information

Quan Khang
Marketing and Public Relations, Supra ITS
Supra ITS Office: 905.593.1050
QKhang@supraits.com

Cathy Bogaart
Director, Marketing and Communications, Ontario Research and Innovation Optical Network (ORION)
Office: 416.507.9860
cathy.bogaart@orion.on.ca

News Release

Supra ITS Opens Fast Lane to the Public Cloud for Small- and Mid-Sized Canadian Enterprises

Customers can connect directly to Amazon Web Services (AWS) using AWS Direct Connect and to Microsoft Azure using ExpressRoute at no extra cost as part of their hybrid cloud managed by Supra ITS

TORONTO – Supra ITS, a leading provider of managed and cloud IT services for small- and mid-sized Canadian enterprises, now supports fast, direct and secure connections to Amazon Web Services (AWS) using AWS Direct Connect and to Microsoft Azure using ExpressRoute.

Providing direct, secure connections to major public cloud platforms is part of Supra ITS’ overall commitment to helping customers be “public cloud neutral.” As a Canadian managed IT services provider, the company has invested in this direct to connectivity to AWS and Microsoft Azure to enable customers to embrace a true hybrid cloud model that is fast and secure. It will soon make available similar direct connections to Oracle and Google public cloud infrastructure.

“We recognize that one size doesn’t fit all when it comes to the public cloud,” said Sanjeev, Spoila, CEO of Supra ITS. “Organizations of all sizes want flexibility and scalability depending on the data they’re storing and the workloads they’re running in the cloud. Our support for AWS Direct Connect and Microsoft Azure ExpressRoute helps customers take advantage of the public cloud of their choice.”

Supra ITS’ comprehensive managed, hybrid cloud portfolio, includes integrating customer adoption of public cloud services, enabling customers to combine their on-premise, private cloud and public cloud deployments to fully take advantage of the full benefits of a managed hybrid cloud model. As noted by research firm InfoTech, there’s been lots of hype about cloud, but the adoption trends are real, with Amazon Web Services and Microsoft Azure leading the charge. At the same time, private clouds both on-premises and in hosted services continue to grow. This presents an opportunity to transform IT to be an effective broker of services from the hybrid cloud.

In addition to reduced latency and improved performance, one the key benefits of directly connecting to the public cloud is security. Supra ITS’ connections to AWS using AWS Direct Connect and to Microsoft Azure using ExpressRoute are backed by its end-to-end security that spans its customers’ premise IT infrastructure, public cloud services providers and its own Tier 3 data centres in the Greater Toronto Area.

“Direct connections to Amazon Web Services and Microsoft Azure provide Supra ITS customers with security and performance,” said Justin Folkerts, Chief Technology Officer of Supra ITS. “These direct connections mitigate risk as customers transition to the public cloud and ensure data sovereignty – all customer data remains in Canada while in transit and at rest.”

Connection set-up costs for Supra ITS customers are normally included as part of transition services for our managed IT customers. Ongoing costs for AWS Direct Connect for are included for Supra ITS managed IT services customers where we manage their private and public cloud. Other AWS and Azure costs are extra and depend upon the usage.

Quick Facts About Supra ITS’s Support for AWS Direct Connect

  • AWS Direct Connect makes it easy for Supra ITS customers to establish a dedicated network connection from their premises as well as their facilities managed by Supra ITS to AWS. AWS Direct Connect enables private connectivity between AWS and the customer’s data centre, office, or colocation environment.
  • The Canadian AWS Direct Connect facility is located at 250 Front St. W, Toronto. Companies can set up a single connection to any AWS Direct Connect location in North America and use it to then access public AWS services in any North American region and AWS GovCloud.
  • Supra ITS customers can quickly and easily connect to AWS using their AWS Management Console. The console provides a single view to efficiently manage all their connections and virtual interfaces, including those to Supra ITS facilities and infrastructure.

Quick Facts About Supra ITS’s Support for Microsoft Azure ExpressRoute

  • Supra ITS customers can use Azure ExpressRoute to create private connections between Azure data centres and infrastructure on their premises or in a colocation environment, including their infrastructure at Supra ITS.
  • Microsoft uses industry standard dynamic routing protocol (BGP) to exchange routes between a customer’s on-premises network, their instances in Azure, and Microsoft public addresses. It establishes multiple BGP sessions with the customer’s network for different traffic profiles.
  • Supra ITS customers can use ExpressRoute to add compute and storage capacity to its existing data centre or facilities at Supra ITS, enabling them to enjoy the scale and economics of the public cloud without having to compromise on network performance. They can also build hybrid applications that span on-premises infrastructure.

To inquire about installing this service, email talktous@supraits.com.

About Supra ITS

Supra ITS is a full-service provider of managed IT services focused on helping small- and mid-sized enterprises get the most from their hybrid cloud by seamlessly integrating on-premise, private and public cloud infrastructure. Our “public cloud neutral” approach leverages partnerships with Microsoft, Oracle and HPE to deliver a wide range of IT services, including end-user support, managed systems and networks, as well as custom application development. Established in 1999, Supra ITS is Canadian-owned and operated with world-class Tier 3 data centres in the Greater Toronto Area, as well as in the United States and overseas.