• July 11, 2019
  • Catagory

Are You Ready for Your Windows 7 Migration?

By : Arun Prakash

If you’ve been hearing rumblings about a deadline for your Windows 7 migration, you should know the “end of life” deadline is in January. You should have already started your move to the latest and greatest version of the Microsoft operating system.

The looming Windows 7 end of life deadline is also a reminder that you should review how you allocate your IT resources in the bigger picture, including making the most of your Microsoft investments.

What does “end of life” mean?

For the purposes of a Windows 7 migration, end of life means support for the operating system is being discontinued by Microsoft.

After January 14, 2020, Microsoft will no longer provide feature updates or security patches. The software giant already ended mainstream support for Windows 7 on January 13, 2015—new features stopped being added, and warranty claims were no longer valid.

The risks of putting off your Windows 7 migration

If it’s not that you can’t continue to run your business on Windows 7, but there are consequences from continuing to rely on an operating system that Microsoft no longer supports.

Most importantly, after the Windows 7 end of life deadline, the operating system will be inherently unsecure because it will no longer be patched for new viruses and security threats. Furthermore, it’s likely that threat actors will seek out businesses running Windows 7 knowing they are particularly vulnerable to emerging viruses, malware and ransomware. The second major risk is that third party developers are likely to stop supporting Windows 7, which means other business applications you rely on may no longer function properly. 

Finally, support for Internet Explorer on Windows 7 will also be discontinued on the same day, which means applications that depend on it may no longer function properly and be more vulnerable to security threats.

What if you want to stick with Windows 7 past the deadline?

Despite the Windows 7 end of life deadline at the beginning of next year, you will be able to install and activate an instance of the operating system after January 14, 2020. However, it won’t be supported with feature updates and security patches.

Microsoft is allowing users of Windows 7 Professional and Windows 7 Enterprise to extend their Windows 7 security updates through January 2023, but you will have to pay for it.

What you need to upgrade

The good news is that your Windows 7 migration doesn’t necessarily mean new hardware.

Although Microsoft does recommend moving to a new PC when migrating to Windows 10 to take advantage of the latest hardware capabilities, you can do your Windows 7 migration on your current devices as long as they meet the minimum requirements.

No matter which route you take, you should make sure that your documents are safely backed up. If you’re upgrading to Windows 10 from Windows 7 on the same machine the transfer of your files is part of the process, but it’s best to back up just in case something goes wrong.

Think beyond your Windows 7 migration

Updating software and the hardware that supports it is a reality of doing business. While doing a Windows 7 migration to meet the end of life deadline may feasible for most organizations to do on their own, it’s a good opportunity to review how you allocate your IT resources. How do you want your IT team to be spending their time? Do you want them bogged down doing patches and updates?

As much as your Windows 7 migration is an essential milestone in the next six months, you should look at it as jumping off point to reassess how you deploy your internal resources and at how a managed IT services company can help.

Arun Prakash is executive vice president of Supra ITS.

  • June 27, 2019
  • Catagory

3 Success Factors for Oracle Applications Deployment

By : Arun Prakash

Whether you’re upgrading existing Oracle applications or it’s a “greenfield” rollout, there are three key things to keep in mind if you’re going to get the most from your applications deployment.

The sheer number of Oracle applications—as well as hardware requirements—can be overwhelming.  While there’s value in sticking with one vendor to run your entire business, it’s critical that you’ve made a compelling business case for your applications deployment. You must also have the resources in place to not only implement them but also support them throughout their lifecycle.

What business problems are your Oracle applications solving?

If you’re deploying Oracle applications for the first time, you should have a strong understanding as to why you’ve chosen each one.

Before you’ve even begun your applications deployment, you should identify the problems you are looking to solve and your business objectives to be sure you’ve chosen the best Oracle applications for daily operations. For example, Oracle application such as Business Intelligence, Supply Chain Management and E-Business Suite should be considered by any organization looking to gain greater visibility and improve profitability, as they can help you make better decisions through analytics, optimize your workflows and improve employee productivity.

All the above need optimum data management, so you might want to look at Oracle Middleware so that you can provide your Oracle applications with a single source of data to truly leverage your business applications to make smart decisions.

Picking the right hardware for your applications deployment

Enterprise software applications such as those from Oracle are no different than one running on a PC or a smartphone—they need the right hardware to deliver value and productivity gains, whether it’s a software update or a greenfield applications deployment.

In some cases, you might want to take advantage of Oracle hardware for your Oracle applications, such as Oracle Virtual Machine, which will help reduce your overall compute costs. A more data intensive organization should consider an Oracle engineered system such as the Oracle Database Appliance, or Oracle Exadata, which provides even more power with less maintenance.

There are also non-Oracle options too, such as IBM Power and HPE SuperDome Flex. The latter is an x86 option that can help reduce your licensing costs without breaking the bank so you can maximize the return-on-investment from your Oracle applications.

Power your Oracle applications with the right people

While Oracle applications can improve the productivity of your business users, some aspects of your applications deployment are going to require strong skill sets, particularly in the database management era.

Database administrators (DBAs) are in high demand, and small and medium-sized organizations must compete with large enterprises to attract and retain top talent. Although you should never cut corners in this area, there are affordable options to make sure you have the right people to manage the data that helps derive business value from Oracle applications. You can take advantage of shared DBA services from a managed IT service provider to augment Oracle DBA Services with additional resources to fill any gaps. You can access a virtual DBA on-demand, either on a temporary or long-term basis based on the ebbs and flow of your business.

Whether you’re doing incremental updates to your existing Oracle applications to get each one to the latest version, or a complete greenfield applications deployment, it’s critical that you understand what your business objectives are, as well as the hardware and people necessary to support your initial rollout and ongoing operations.

Arun Prakash is executive vice president of Supra ITS.

  • June 13, 2019
  • Catagory

GDPR Compliance One Year Later: How’s Your Privacy Posture?

By : Justin Folkerts

Although preparing for the General Data Protection Regulation (GDPR) compliance was a different challenge than being ready for Y2K, both deadlines had one thing in common—the sky didn’t fall once they came and went. But when it comes to compliance, the deadline never really passed.

If you met the GDPR compliance deadline last May, your work is still ongoing—being prepared for it, like any other privacy regulation, is a continuum of internal readiness. At first glance, GDPR readiness appears to be just another security exercise, but it should have prompted you to think differently about the data you store and process.

Know your data is—in transit and at rest

As much as GDPR is about privacy, it requires you to be transparent in that you must have complete visibility as to where your customer data is stored and where it flows—how does it move across borders within the European Union and beyond? Remember, the data you must keep private is dictated by European citizenship, even if you’re based in Canada, and it’s a living entity. Documenting it for the initial deadline wasn’t enough.

If you’re handling sensitive financial data or Personally Identifiable Information (PII), any documentation and data processing activities must be transparent and demonstrate accountability today and tomorrow. You should always be re-evaluating your current data governance practices and policies as part of your GDPR compliance and improving them as needed.

Plan for the worst

Long before GDPR was even a spark of an idea, data breaches were par for the course. The European privacy legislation is just further impetus for having a clear picture of where your data is most vulnerable.

GDPR requires that you have a disclosure process in place if a breach occurs—affected customers must be informed within 72 hours—although there are a few exceptions. You should be conducting regular fire drills to test the effectiveness of your data breach response procedures, just as you would any disaster recovery plan. This testing can also be applied to breach notification guidelines for the updated Canadian privacy legislation, the Personal Information Protection and Electronic Documents Act (PIPEDA).

Do you still have consent?

A key aspect of GDPR, as with PIPEDA, is getting a person’s consent to process their data. Even more importantly, you must be able to honour a request to have that consent withdrawn—that’s why understanding how your data flows is so important. You can’t be certain someone’s data is no longer be used if you don’t know for certain where it’s been collected and stored—it also could have been duplicated. You must also ask for reaffirmation of consent if how you use PII changes.

The consent aspect of privacy regulation further cements the need for pristine record keeping. This includes disclosing to the data subject as to whether any third parties need access to their data to deliver products and services. Your data auditing for GDPR or PIPEDA must reflect any changes to the processing of the data, even backing it up.

Be ready to the roll with the changes

Being prepared for any privacy legislation means maintaining a constant as there will be changes and updates.

GDPR will likely evolve over time, just as PIPEDA has been reviewed updated since being introduced more than 15 years ago. You can’t sit on your laurels for having met last year’s deadline. Privacy regulation compliance should be integrated into your operations. Customer data is rarely static, so your procedure for tracking and protecting it shouldn’t be either.

  • May 30, 2019
  • Catagory business continuity

3 Key Benefits Of A Business Continuity Plan

You might think a business continuity plan is a luxury—something only larger organizations can afford or something you’ll do during a slow period. But planning for disaster is not just good preventative medicine. It contributes to a healthy business in three meaningful ways.

Culture

Being prepared is a state of mind. When your team knows you’re prepared for the worst, they can move forward with any business initiative with confidence.

Organizations that have a business continuity plan in place nurture employees that are adaptable and proactive when things to do go wrong. Planning for disaster becomes a subtle part of everything they do, making them adept at automatically assessing the levels of risk associated with new ventures and more agile. Small disruptions don’t phase them because the business already has a plan in place for the worst-case scenario.

Competitiveness

The confidence your employees have because you’ve got a rock-solid business continuity plan is picked up by your customers. Letting them know you’re proactively planning for disaster sends a message they can count on you, and so can your investors, business partners and other stakeholders.

Having a business continuity plan can also set you apart from your competitors and is something you can market to potential customers. They may not even consider that your planning is in their best interests, but it will help you stand out when it comes time for them to make a buying decision.

Compliance

In an era of privacy legislation that includes the Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Protection Data Regulation, planning for disaster helps you stay compliant with government regulation and industry standards—yet another way to maintain competitive advantage.

Even if your industry isn’t heavily regulated, adhering to standards and best practices by keeping them in mind during your business continuity planning demonstrates a commitment to quality and accountability. Should new legislation be introduced that affects your operations, or you expand your business into a more regulated sector, having a mindset in place that guarantees business uptime will help you easily adapt to new realities quickly, giving both you and your customers peace of mind.

Business continuity keeps you ahead of the game

Planning for disaster is a must-have, not a nice-to-have. Don’t wait until the worst-case scenario hits before you start your business continuity planning. Making the upfront investment today will pay off in the form of confident employees and customers, and a healthy bottom line.

If you haven’t begun to think about disaster recovery planning or feel your plan needs an update, check out our Disaster Recovery Primer.

  • May 9, 2019
  • Catagory

Business Continuity Needs 4 Essential Ingredients

By : Justin Folkerts

When technology fails, businesses go under. And if you’re like most organizations today, your business continuity is dependent on communications and networking infrastructure that carries the lifeblood of your business—data.

Your employees can’t serve your customers without it, nor can your mission critical applications continue to run. And for many businesses, a few days of downtime can meet shutting the doors. It’s essential to ensure maximum uptime so even if you do encounter a disruption, your customers never notice.

For small and medium-sized businesses, putting the checks and balances in place to guarantee business continuity can be overwhelming, and partnering with a managed services provider can ease the burden. Regardless of whether you outsource or scale up your IT team internally, there are four key ingredients you will need.

Data Protection

It doesn’t matter whether it’s through malicious intent or natural disaster—losing mission-critical data means a business can grind to a halt. You need a protection plan that encompasses all applications, files and databases to protect data in the event of human error, systems failure or corruption. This should include offsite data backup and recovery with comprehensive business continuity planning.

Secure Networking

Safeguarding data not only means protecting where it’s used and stored, but also while it’s in transit. Even if you don’t take advantage of a managed service provider’s expertise, you likely have data moving in and out of your primary location to cloud-based services, field offices or remote users. Securing these connections safeguards mission-critical data and applications, maintains service and performance targets, and protects against malicious threats.

Predictive Care

Maintaining all devices and equipment, including Wi-Fi endpoints, can be a daunting task and can monopolize the time of your IT staff. Outsourcing to a managed services provider who employs a predicative care model means you don’t have to worry about asset tracking, paying for onsite labour for repairs and replacement, or tangling with multiple vendors to get things reconfigured or fixed.

24 X 7 Support and Monitoring

Predicative care for devices can be complemented with comprehensive support and monitoring by a managed service provider, enabling you to tap a team of skilled support people across multiple shifts to cover your business users and their applications. Proactive monitoring keeps a watchful eye on your environment to prevent any potential issues that could lead a disruption.

Ensuring business continuity requires a lot of proactive planning and IT resources, but it’s better to invest the time and energy into preventative measures than paying the high cost of not doing it. A managed IT services provider can help you keep your business running smoothly by avoiding common errors and providing around-the-clock coverage with properly skilled staff.

If you haven’t begun to think about disaster recovery planning or feel your plan needs an update, check out our Disaster Recovery Primer.

  • April 11, 2019
  • Catagory Development

Pick the right Oracle solutions for the right business problem

By : Fabio Grosso

Whether you’re an existing customer or looking at greenfield opportunities, Oracle solutions can be a little overwhelming when you’re trying to pick the best business application for the job.

As an Oracle Cloud Managed Service Provider (MSP) with a deep and long history of implementing Oracle solutions for our customers, we’ve found the best way to pick the right product is to define the problem and your business objectives. From there, you can align it with the best Oracle offering. It’s still a big job, so we’ve put together a little guide to help customers get started, whether you’re eyeing new computing infrastructure or business applications.

Make Better Business Decisions

If your goal is to improve productivity for users and scale up your business to be more competitive while reducing costs, you’ll want to start with Oracle Cloud.

Moving to a subscription model automatically lowers your costs because for a monthly payment you have access to a wealth of infrastructure that would have otherwise required a great deal of upfront investment on your part. Not only you do you save money on hardware, but you immediately have more business flexibility. Managed Oracle IaaS enables you to move all your business applications to the cloud, which minimizes the disruption that usually comes with on-premise system upgrades or software changes.

Oracle also offers a great deal of business applications you can run in the cloud. If your aim is to gain greater visibility and improve profitability, you should consider Oracle Business Intelligence, Oracle Supply Chain Management and Oracle E-Business Suite to drive smarter decisions through analytics, improve workflows and employee productivity.

Manage Data Better

Of course, you can’t make smarter decisions without the right information, so if you’re looking at corralling your data better, there are a few Oracle solutions that can help.

One the realities of today’s business is that you have multiple systems and applications that ideally should be using the same data—that’s where Oracle Middleware comes in. It can help you pull together files and datapoints to provide the single source of truth business applications need to deliver value. An Oracle Database, meanwhile, can help you harness customer information.

Business and applications need a strong IT backbone

Your mission critical data and business applications only deliver the most value when they have a solid foundation supporting them.

Oracle offers several hardware and infrastructure options that make sure data-driven business applications operate optimally while also helping you to streamline costs. Oracle Virtual Machine, for example, can help you reduce your overall compute costs. But if you want to not only improve your compute performance and maximize return-on-investment from your Oracle applications, you should consider an Oracle engineered system such as the Oracle Database Appliance, or Oracle Exadata, which provides even more power with less maintenance.

Pulling it all together

Whether it’s just a couple of Oracle solutions or a large combination of business applications and Oracle engineered systems, you can pull everything together with Oracle Enterprise Manager, which provides a single view of all your Oracle deployments in a central location.

The breadth and depth of Oracle solutions doesn’t have to be overwhelming. Whether you’re an existing customer or eyeing Oracle for the first time, an experienced technology partner can help you adopt and update your business applications so you can scale your business while reducing costs.

Fabio Gross in senior channel manager with Supra ITS. Learn more about Supra ITS’ status as an MSP with our handy FAQ.

Recovering from any disruption requires the right people. When it comes to disaster recovery plan, success will depend on quickly mobilizing a team to maintain business uptime.

Every user in your company can be affected by an incident that is escalated to a disaster. By identifying people you will need to quickly restore operations as part of your planning, ideally your customers won’t be affected because you’ll be able top to bounce back quickly and minimize the disruption to business operations.

Keep disaster recovery reflexes sharp

Your disaster recovery plan should include a management team that takes on the critical responsibilities and decision making, starting with whether the disruption is in fact a disaster.

If it’s concluded that the incident is severe enough to meet the criteria, your disaster recovery team must mobilize and do the following:

  • Manage and coordinate the disaster recovery plan
  • Activate other staff in the organization, as well as your service provider, in priority—some people may be needed immediately, while others need to be on standby depending the role in the plan
  • Ramp up any alternate facilities and secondary sites
  • Review the recovery procedures to be activated that will support your recovery objectives

Who should be on the team?

There are several key roles that should be already be assigned by your disaster response management plan before a disruption occurs.

Assemble your disaster recovery team in advance!
The success of any disaster recovery plan depends on how quickly a team can be mobilized to maintain business uptime

Your information security group should always be represented on your disaster recovery team, as they have specific, specialized responsibilities, including a review of the recovery goals, understanding the magnitude of the damage, and making sure information security procedures are followed by the disaster recovery team. They can also assist with the preparation of an accurate news media statement that outlines a description of the incident, how and when it happened, and who will be affected and how.

Other team members include a disaster recovery coordinator to liaise with your service provider and any vendors that might contribute to the affected infrastructure. Their job should also be to set up a schedule for status updates throughout the recovery process right up until full restoration.

Another important role you must fill is that of a disaster recovery crisis manager, whose job it is to keep everyone informed on latest developments and be a single point of contact for all team members. They have several critical responsibilities, including:

  • Making sure all users and are familiar with the disaster recovery management plan.
  • Provisioning additional telephone lines for extra staff if needed.
  • Getting a snapshot of activities in progress when the disruption happened from the information security team, an estimate as to how long these activities will be delayed, and when the next update can be expected.
  • Developing a public statement approved by disaster response management team that can be distributed to everyone affected, including customers and users, as well as media. Multiple statements may be required, including one when the recovery operation is done, and regular business activities have resumed.

Having a well-thought disaster response management plan in place will only be effective if the right people there are to executive as soon as the alert is sounded. You should frequently revisit your plan to confirm the people assigned to these critical roles understand their responsibilities and that they are still available should disaster strike.

If you haven’t begun to think about disaster recovery planning or feel your plan needs an update, check out our Disaster Recovery Primer.

  • February 22, 2019
  • Catagory Managed IT Services

Prime Yourself for Disaster Recovery to Maximize Business Uptime

Every organization today is data driven, regardless of size, and it’s just a matter of when, not if, that data is put in jeopardy. For small and medium-sized business with resource and IT infrastructure constraints, it can seem an overwhelming challenge to prepare an effective disaster recovery plan and maximize business uptime.

The good news is that cloud computing allows smaller organizations to enjoy the same peace of mind large enterprises have with the help of an experienced technology partner who help you lay out at plan of action when disaster strikes.

What you should expect from a solid disaster recovery plan

The point of any disaster recovery plan is to make sure there are steps in place to restore any mission critical applications and data after a disruption. It outlines all the all the activities, resources and procedures in the event of a disaster so you can ensure business uptime and return to normal operations as quickly as possible in the event of a disruption.

It starts by notifying everyone who needs to be part of the solution that there is a problem, whether it’s company staff or resources at your service provider, and outlines who’s responsible for what. Once the process is underway, the recovery phase should enable you to restore temporary operations and repair any primary system damage. There’s a lot that needs to happen during the recovery, and an effective disaster recovery plan will coordinate and facilitate communication between all parties involved.

Mapping the connections

There’s also a lot of moving pieces that must be considered. A disaster recovery plan should identify the processes that are in scope, who is responsible for those processes and all the interdependencies affected by the disaster.

Dependencies will help establish the severity of the disaster—one single glitch may be just that or could have a much broader impact on business operations. When a single resource becomes unavailable, it affects many user and customers, and disrupts multiple business processes. Here are some examples of dependencies your disaster recovery should keep in mind:

  • Reporting and analytics: Collection, logging, filtering, and delivery business data to relevant stakeholders may stop working and the user interface layer may or may not be also affected.
  • Interfaces: Users at all levels, including administrators, may be blocked from accessing software and systems, whether it’s on the client or server side, through web interface or downloaded application.
  • Networking: Connectivity to necessary resources could be slow or disappear completely. compromised and/or significant latency issues in the network exist that result in lowered performance.
  • Storage: Even if your connectivity and applications are functioning, the failure of a storage resource such as storage area network (SAN) could block access to a handful of files essential for running the business.

There are many more dependencies, and your service provider is well-equipped to help you identify them so you can quickly resolve issues and take advantage of secondary infrastructure in case of an interruption that has a broad impact on your business.

If you haven’t begun to think about disaster recovery planning or feel your plan needs an update, check out our Disaster Recovery Primer.

Supra ITS has a long history of helping customers get the most from their Oracle investments, but we realized it was important for us to step up our game. After years of experience as an Oracle Worldwide Gold partner, we’re now an Oracle Managed Service Provider (MSP)—one of the few in Canada. The Oracle MSP certification reflects our managed hybrid cloud focus while aligning with Oracle’s strategy to move their customer base to the cloud.

Our Oracle MSP designation reflects our belief that as full-service technology partner it’s essential we understand both the application and infrastructure layers. We provide implementation and transition services on our customers’ premises, our private cloud or in the Oracle public cloud.Supra ITS is uniquely suited to offer its Oracle services not only in the Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) space, but also in Oracle cloud applications offerings. Our expertise managing infrastructure as well as applications gives Supra ITS an edge over other Oracle partners who do not have the breadth of experience across both.

Ready for the Oracle Public Cloud in Canada

If you’re looking to move your Oracle environments to the cloud you now have an Oracle partner that can provision and manage your IaaS and PaaS requirements—especially ideal if you’re looking to move to the Oracle Cloud, whether it’s Cloud Machine behind your firewall or the Oracle Public Cloud. Most of all, we provide the resources and expertise so you can easily ramp up your Oracle cloud adoption without breaking the bank.

You don’t have to be an existing Oracle customer either. If you’re looking at greenfield opportunities to leverage Oracle’s IaaS/PaaS and Public Cloud, we can help get you started. We also offer shared support services for Oracle ERP in the cloud, as well as implementation and support for other popular Oracle applications such as human capital management, supply chain management and Hyperion.

Of course, a key piece of the Oracle foundation has also been its database, so Supra ITS also provides shared support services for Oracle Core DBA as well as Oracle Apps DBA. We provide DBA Management capabilities, so you don’t get bogged down with the patching, tuning and diagnostics activities. Instead, your DBA staff can focus driving new business value by building new analytics capabilities.

Ultimately, being recognized as an Oracle MSP means you have a partner that can support the entire spectrum of services you need to get the most from your Oracle applications, both in terms of resource efficiencies and bottom-line business benefits.

For more information about our what our Oracle MSP designation means for you, check out our FAQ.

Arun Prakash is executive vice president of Supra ITS.

  • January 25, 2018
  • Catagory Hybrid Cloud

Ready to take the fast lane to the public cloud?

Risk, security and speed are the three elements we find small- and mid-sized enterprises are most concerned about as they ponder moving data or applications to the public cloud.

That’s why Supra ITS recently made the investment to let customers connect directly to Amazon Web Services (AWS) using AWS Direct Connect and to Microsoft Azure using ExpressRoute. These “fast lanes” to two major public cloud platforms are being offered at no extra cost for our customers as part of their managed hybrid cloud that’s already managed by us.

Selection and Security

As major cloud vendors such as Amazon, Microsoft, Oracle and Google expand their footprint on Canadian soil, we’re seeing that interested customers want flexibility – they’re not picking only one vendor. Rather, they’re using multiple cloud platforms depending on the data or the workload. For example, AWS is popular for elastic storage, while Microsoft Azure’s appeal is the ability to run AWS workloads. At the same time, customers are continuing to maintain their own private clouds, either on-premise or managed by someone else. Most likely, they are combining all three in a hybrid model.

The fact that the major public cloud players are opening Canadian facilities means they’re addressing the data sovereignty issue that keeps many organizations from embracing public cloud. Now they can be assured their data stays in Canada, whether it’s on the move or being stored. Our part of the equation is that we have Tier 3 data centres in Canada that connect to these cloud platforms. We’ll soon make available similar direct connections to Oracle and Google public cloud infrastructure.

The Last Piece of the Public Cloud Puzzle

Offering direct connections to Amazon using AWS Direct Connect and to Microsoft Azure using ExpressRoute is the last piece of the puzzle that address the risk, security and speed. These direct, secure connections to major public cloud platforms are part of Supra ITS’ overall commitment to helping customers be “public cloud neutral.” It enables our customers to embrace a true hybrid cloud model that is fast and secure because data is not being transferred over the public internet.

Reduced latency and improved performance, of course, are the obvious benefits of a direct connection to the public cloud. But in this era of frequent data breaches and increased privacy regulation, security can be a deal breaker when companies consider moving to AWS or Azure. By putting in place these fast lanes to the public cloud, combined with our existing end-to-end security that spans our customers’ on-premise IT infrastructure, the public cloud services and our own data centres, we’re able to mitigate the risk of public cloud adoption.

Set-up costs for the connections are normally included as part of transition services for Supra ITS’ managed IT customers, and the ongoing costs are included for those customers where we manage their private and public cloud. Other AWS and Azure costs are extra and depend upon the usage.

A Partner for Public Cloud Success

Cloud computing is no longer the future, it’s reality. As noted by research firm InfoTech, there’s been lots of hype about cloud, but the adoption trends are real, and Amazon Web Services and Microsoft Azure are leading the charge. At the same time, private clouds – both — on-premises and in hosted services – continue to grow. This presents an opportunity to transform IT to be an effective broker of services from the hybrid cloud.

At Supra ITS, we see our role as being a guide and resource for small- and mid-sized enterprises that are looking at how best to incorporate public cloud into their overall cloud strategy, whether it’s Amazon, Microsoft, Google or Oracle. Our neutrality enables customers to combine their on-premise, private cloud and public cloud deployments to fully take advantage of the full benefits of a managed hybrid cloud model.